Consensys Incorporated
Privacy Policy
1. Who We Are and Scope of This Policy
This Privacy Policy explains how Consensys Incorporated (“Consensys,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit consensys.com or otherwise use our products and services (collectively, the “Services”).
This Policy applies to visitors and users worldwide, including individuals in the European Economic Area (“EEA”), Switzerland, and the United Kingdom (“UK”). Where we act as a data controller with respect to your personal information, the EU General Data Protection Regulation (“GDPR”), the UK GDPR and Data Protection Act 2018, and the Swiss Federal Act on Data Protection (“FADP”) may apply, and the additional terms noted throughout this Policy apply to you.
2. Personal Information We Collect
Information you provide to us
Account and profile information (name, email address, password, account history)
Contact information you submit through a form, email, or support request
Payment information, where a Service requires payment
Other information you choose to share with us, such as feedback or survey responses
Information we collect automatically
Device and usage information (browser type, operating system, pages viewed, timestamps)
IP address and approximate location derived from it
Cookies and similar tracking technologies (see Section 4)
Information from other sources
Service providers and business partners who help us operate the Services
Publicly available sources
3. How We Use Personal Information
We use personal information to provide, operate, secure, and improve the Services; to communicate with you, including for support and service-related notices; to personalize your experience; to send marketing communications, which you may opt out of at any time; to detect and prevent fraud and abuse; to comply with our legal obligations; and to establish, exercise, or defend legal claims.
Legal bases for processing (EEA, UK, and Switzerland)
If you are located in the EEA, UK, or Switzerland, we rely on one or more of the following legal bases for each of the purposes above:
Performance of a contract — to provide the Services you request and manage your account
Legitimate interests — to improve, personalize, and secure the Services, prevent fraud, and for analytics, balanced against your rights and interests
Consent — for marketing communications and non-essential cookies, where required; you may withdraw consent at any time
Legal obligation — for recordkeeping, tax, accounting, and anti-money-laundering requirements
4. Cookies and Similar Technologies
We and our service providers use cookies, pixels, and similar technologies to operate the Services, remember your preferences, and understand how the Services are used, including for analytics and marketing. Where required by law — including for visitors in the EEA and UK — we will request your consent before setting non-essential cookies, through a cookie banner or preference center, and you can change your choices at any time.
5. How We Share Personal Information
We do not sell your personal information. We may share it with:
Affiliates and group companies
Service providers and processors who perform services on our behalf (e.g., hosting, analytics, customer support), under contracts that limit their use of your information
Professional advisors, such as auditors, lawyers, and insurers
Regulators, law enforcement, or other parties where required by law or to protect our rights
A successor entity in connection with a merger, acquisition, or sale of assets
Other parties with your consent
6. International Data Transfers
Consensys is headquartered in the United States. If you are located in the EEA, UK, or Switzerland, your personal information will be transferred to and processed in the United States and potentially other countries whose data protection laws may differ from those of your home jurisdiction. Where required, we use appropriate safeguards for these transfers, such as the European Commission's Standard Contractual Clauses, the UK International Data Transfer Addendum, and the corresponding Swiss framework. You may request more information about these safeguards using the contact details in Section 13.
7. Data Retention
We retain personal information for as long as necessary to provide the Services, fulfill the purposes described in this Policy, and comply with our legal obligations, after which it is deleted or anonymized.
8. Your Privacy Rights
Depending on your location, you may have the right to:
Access the personal information we hold about you
Correct inaccurate or incomplete information
Request deletion of your information
Object to, or request that we restrict, certain processing
Receive a copy of your information in a portable format
Withdraw consent, where processing is based on consent
Not be discriminated against for exercising these rights
If you are located in the EEA, UK, or Switzerland, you also have the right to lodge a complaint with your local supervisory authority — for example, the data protection authority in your country of residence, the UK Information Commissioner's Office (ICO), or the Swiss Federal Data Protection and Information Commissioner (FDPIC) — in addition to contacting us directly. You can exercise these rights using the contact details in Section 13; we may need to verify your identity first.
9. Security
We use administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Children's Privacy
The Services are not directed to children under 13 (or the relevant age of digital consent in your jurisdiction), and we do not knowingly collect personal information from them. If we learn we have done so, we will delete it.
11. Third-Party Links
The Services may link to third-party websites or services. This Policy does not apply to those third parties, and we encourage you to review their privacy notices.
12. Changes to This Policy
We may update this Policy from time to time. Material changes will be notified through the Services or by other reasonable means, and the “Last Updated” date above will reflect the most recent revision.
13. Contact Us
You can reach us at legal@consensys.com.